Please check this page for club updates and notices such changes to operating hours as well as facility maintenance updates.
Dear Valued MAC Community,
We have the difficult task of announcing that the Mount Auburn Club will be closing its doors permanently after 46 years of operation effective July 7, 2020. Like most other athletic clubs, we have struggled with the fallout of the COVID-19 crisis, and even now are unsure of what its long-term effects will be for our industry. This uncertainty has made it difficult to be confident in the future direction of the club.
Our members, employees and entire MAC community here are close to our hearts, and this is not a decision we have taken lightly, but it is one we feel to be right at this stage in our lives. We want you to know how much we have cherished the bonds we have built with you. It has been especially gratifying to see how special the Mount Auburn Club was for so many- not just as a fitness and tennis center, but as a second home. Its closure will leave a void that will be hard to fill.
As you know we closed the club per orders from Governor Baker on March 16 at 5 pm and we froze all memberships at that point. Rest assured whether you pay dues on a monthly or annual basis, you will be refunded any unused dues from our closure date of March 16th since we will not be reopening the club. If you have any unused purchased Club Cash, Gift Certificates or session packages, those unused balances will be calculated and refunded as well. We will be mailing refunds as soon as reasonably practicable, but due to the volume of refunds please allow 30 days to receive your check in the mail.
We are aware that some members may have personal belongings in the tennis locker rooms. If you do, please contact email@example.com to arrange to pick up your belongings before July 31st and for any other membership issues that may arise as a result of this closure. We will be retaining some clerical and accounting staff post-closure to handle these issues, but the sooner we are able to resolve your questions and concerns, the better.
We have treasured our 46 years of providing a welcoming space for members to stay healthy and form lasting friendships. If you care to share memories, thoughts, or stories about your time at Mount Auburn Club or what the club has meant to you, we would love to hear them. Please feel free to contact us at firstname.lastname@example.org to be in touch with us personally.
We understand you may have more questions about this news. Please know we intend to continue communicating with you over the next few weeks with additional information and updates. Thank you for the opportunity to serve you over the years, and for your part in making the Mount Auburn Club such a special community.
With Much Gratitude,
Bill, Paul & Tanya
The Crowley Family